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Where can ServiceNow get the most value from AI?

This preview shows ServiceNow’s estimated AI potential—and where the biggest opportunities lie.

Panos.AI automatically identifies opportunities and use cases, then matches solutions and recommendations. You can turn selected opportunities directly into projects to accelerate your transformation.

From analysis to project setup—without workshops, consultants or software integrations.

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Industry:Software DevelopmentCompany size:10000+Company type:CompanyBusiness type:Public company
Benefits

Free capacity for higher-value work

Turn company-wide AI opportunities into projects with Panos.AI—without workshops, research or data and software complexity.

Know where the value is

Panos.AI automatically identifies AI opportunities across your organization. Explore the use cases and decide what to prioritize—without workshops.

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Drill down from opportunities to individual use cases. Rank and filter by function, role, location, capacity, skills, software, technologies and topics.

Find solutions that fit

Get automatically matched solutions and recommendations for your use cases—without time-consuming research.

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Matches include software, consulting, implementation, training and content. Recommendations also cover internal development and process redesign.

Start with everything connected

Create a project with its opportunities, use cases and solutions already connected—without exporting, importing or reformatting data.

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Potential estimates and recommendations stay connected too. Your team can collaborate, assign responsibilities and manage tasks and milestones in one workspace.

Preview

Where are ServiceNow’s biggest AI opportunities?

See how much capacity AI could free up—and which functions and roles contribute most.

This is a limited preview. Explore more AI opportunities and their detailed use cases in Panos.AI.

AI potential
34%
Capacity value
€1B
Industry benchmark
35%
Functions · Top AI opportunities

Engineering

22%

€245M

Sales

21%

€236M

Information Technology

20%

€229M

Other

37%

€416M

Roles · Top AI opportunities

Solutions Consultant

4%

€43M

Senior Software Engineer

3%

€38M

Software Engineer

3%

€38M

Other

90%

€1B

Industry

How does ServiceNow’s AI potential compare with industry peers?

Benchmark ServiceNow against 5,770 companies in Software Development in Germany and 744 potential competitors of a similar size worldwide. With Panos.AI, compare functions, roles and locations to see where your company has greater potential to benefit from AI.

Explore the industry ↗
Industry AI potential
35%
Industry companies
5,770

Demo

Want to accelerate ServiceNow’s AI transformation?

Discover how Panos.AI can help ServiceNow free capacity for higher-value work. In a personalized demo, explore examples of AI use cases, matching solutions and industry benchmarks. And see how you can turn selected AI opportunities directly into transformation projects.

  • ✓ No preparation required
  • ✓ No internal company data needed
Request demo
Relevance

AI insights grounded in ServiceNow’s context

Panos.AI grounds every insight in your company profile, industry information and a digital twin of your organization—including functions, roles, positions, tasks and locations. This context shapes the AI opportunities, use cases, matched solutions and recommendations.

Company profile
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.Read more

Specialties

Service ManagementEnterprise CloudCustom App DevelopmentPlatformITSMSecurity OperationsCustomer Service ManagementITOMGRCHR Service Deliverydigitize workflows

Topics

know23servicenowlifeatnow

Website & profiles

Organizational structure
Industry
Software Development
Company size
10000+
Company type
Company
Business type
Public company
Functions
32
Roles
2,570
Positions
18,759
Locations
553
Competitors
744
Analysis timeframe
Oct 2020 – May 2026

These insights are AI-generated. This preview uses public company data, including public job postings, and reflects a one-time snapshot. Add internal company data in Panos.AI to refine and deepen the insights.

Results

Proven at scale

Panos.AI has helped companies make their AI potential and matching solutions visible to accelerate decisions and move transformation forward.

Demo

Ready to accelerate ServiceNow’s AI transformation?

Discover how Panos.AI can help ServiceNow free capacity for higher-value work and accelerate its AI transformation.

In your personalized demo, see how you can:

  • Find where to start with AI use cases relevant to your company
  • Explore matching solutions without time-consuming research
  • Compare your AI potential with industry peers and competitors
  • Turn selected opportunities into projects with the relevant context
  • ✓ No preparation required
  • ✓ No internal company data needed
@servicenow.com